Microsoft Release 2 for Office Communications Server… tomorrow

The official launch for Microsoft Office Communications Server Release 2 is tomorrow… get the details here.

Some of the new features include call distribution via the Response Group Service (including longest idle, round robin) and the option to front end the service with a voice prompt for callers to select an option.

Group Chat provides chat room functionality together with archiving abilities.

There are new features on the mobile client and a new attendant console for reception staff.

Microsoft has some curious short videos on YouTube to help convey the concepts. I’ve embedded the call distribution video below.

Entry Filed under: ip telephony, microsoft office communications server

Leave a Comment

Required

Required, hidden

Some HTML allowed:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Trackback this post  |  Subscribe to the comments via RSS Feed

Subscribe

Recent Posts